Revenue Management
Online Course

Revenue Management Course for Market Leaders

This online course will provide you with the knowledge, skills, and competencies required to develop and execute strategic revenue management processes in hospitality organizations. You will learn how to integrate multiple data sources and analyze them to improve hotel performance through price optimization, demand forecasting, availability control, and inventory allocation.



Week 1 Revenue management fundamentals
The revenue management game
The principales of revenue management

Pricing strategy
Prisoner’s dilemma
Game theory and best rate guarantee
Price discrimination
Rate fence
Week 2 Forecasting
Demand management
Unconstrained demand vs. constrained demand
Booking curve and pickup forecasting
Forecasting methods
Error measurement

Overbooking policy
Week 3 Inventory allocation and capacity control
The basics of inventory allocation
Expected marginal revenue
Nested reservation system
Protected level vs. booking limit
Group management
Week 4 Revenue management implementation
Key performance indicators (KPIs)
Revenue management systems (RMS)

Total revenue management
Big data analytics
Data Visualization
Week 5 Final assessment


Learning outcomes

  • Apply different methods to forecast future demand
  • Identify new data sources and conduct a comprehensive data analysis
  • Distinguish between revenue optimization and revenue generation
  • Evaluate hotel performance using KPIs
  • Discuss the key trends in revenue management for hospitality businesses


Who should join

This course is designed for hospitality professionals, hotel owners, entrepreneurs starting a hospitality business and any professional with business experience wishing to update their skills and learn new revenue management techniques.

Course advantages

  • A learning manager moderates the course
  • An online course accessible whenever and wherever
  • Course content based on EHL’s MBA in Hospitality program
  • A Certificate of Completion delivered and certified by EHL


Course overview

  • Next intakes 17 October 2022
  • Length 5 weeks
  • Effort 8 hours / week
  • Course delivery Online
  • Language English
  • Price CHF 2,200 / SGD 2,560 (Subsidized price for Singaporean Citizens and Residents)
Lecture Videos
Executive Interviews
Interactive Exercises
Reading & Case Studies

Course instructor



Dr. Cindy Heo

Assistant Professor
Revenue Management

« With a vast practical experience in Revenue Management I would like to ensure that also my academic knowledge is up to date. The course of EHL has helped me to not only advance my knowledge but gave me even new input and a new point of view to evaluate and improve the hotels overall revenue. It is a straightforward, understandable course with a lot of indeed article as this was very practical as I wanted to get more background information on specific topics. »
Katja Ruethemann
Founder & Director of Askalu Consulting