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Performing through Business Cycles
The hospitality industry is a cyclical business characterized by imbalances between supply and demand. Dealing with sudden situations of growth, stagnation and decline present organizational challenges that demand flexible managerial skills and competences. This advanced online course provides participants with the knowledge and skills to successfully manage hotel organizational performance in a dynamic business environment.
Schedule
| Week 1 to 5 | Managing underperforming proprieties - Introduction to underperformance - Initial stages of underperformance - Turnaround fundamentals - Manage and implement turnarounds - Leadership challenges in the crisis stage - The corporate dissolution stage |
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| Week 6 to 10 | Trends, Innovation and New Business Models - Characteristics of innovations - Sensing innovation opportunities - Three archetypes of innovation - Between open and close innovation - Novel approaches to innovation - What is a business model & why do we care? - Business models in the hospitality industry – evolution over time - Business model innovation - Evaluating the strategic potential of a business model - Am I an entrepreneur? - Process view of entrepreneurship - Thinking like an innovator/entrepreneur? - Cognitive challenges when aiming for innovation |
| Week 11 to 15 | Hospitality Economics - Introduction to Micro economics - Microeconomics and the hospitality industry - Price discrimination - Game theory - Asymmetric information - Two sided-markets - Macroeconomics and the hospitality industry - Good markets and Fiscal Policy - Financial markets and Monetary Policy - Empirical analysis |
Learning Outcomes
Managing Underperforming Properties
- Demonstrate an awareness of the impact and complexity of strategic issues and business decisions
- Formulate strategic choices and policies that determine the long-term success of firms.
- Evaluate the reasons why some firms succeed and others fail
- Formulate sound strategic, operational, and financial decisions in situations of decline and performance crisis
Trends, Innovation and New Business Models
- Generate, identify, and evaluate fads, trends, and business opportunities in the hospitality industry
- Assess the impact of innovation on extent business models in the hospitality industry
- Anticipate the impact and value of future business models in the hospitality industry
- Design and implement a new business model within an existing hospitality firm or as an entrepreneurial approach
Who Should Join
This course is designed for hospitality professionals, hotel owners, consultants, economists and any professional wishing to enter the hospitality industry to update their skills and learn about hotel business cycles, micro- and macro-economics.
Course Advantages
- A learning manager moderates the course
- An online course accessible whenever and wherever
- Course content based on EHL’s MBA in Hospitality program
- A Certificate of Achievement delivered and certified by EHL
Course overview
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Next intakes 17 August 2020
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Length 3 x 5 weeks
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Effort 8 hours / week
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Course delivery Online
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Language English
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Price CHF 5,940
