Multicultural Leadership
Online Course

Leading in a Multicultural Environment

This online course is designed to develop a deeper understanding of the issues related to managing across cultures. Over the course of the five weeks, you will explore the ways in which culture can be analyzed using proposed frameworks, examine how culture influences organizations, and evaluate effective strategies for managing cultural differences and diversity.

You will learn how to “read” culture, looking beyond behaviors and practices, espousing beliefs and values, uncovering underlying assumptions that make up our “worldview.” 



Week 1 Why culture matters
What is culture
Spheres of culture
Exploring culture
Patterns of culture
Week 2 How culture impacts management practice
Culture and strategy
Culture and structure
Culture and human resource management
Week 3 Cross cultural competences
Competences of a global leader
Factors that lead to a successful cultural adjustment

Cultural intelligence (CQ)
Developing CQ
CQ and emotional intelligence
Week 4 Multicultural teams
Team properties and effectiveness
Common challenges in multicultural teams
Leading multicultural teams
Week 5 Final assessment


Learning Outcomes

  • Explore and understand the way culture (national, corporate, functional etc.) influences organizations
  • Evaluate and apply different approaches to managing multicultural teams

  • Identify and assess the attitudes and behaviors necessary to lead in a culturally diverse environment
  • Analyze and compare your own cultural assumptions and those of others and how this impact your leadership style


Who Should Join

This course is designed for business professionals who want to gain knowledge on building effective teams and increase their effectiveness in managing cultural differences and diversity.

Course Advantages

  • A learning manager moderates the course
  • An online course accessible whenever and wherever
  • Course content based on EHL’s MBA in Hospitality program
  • A Certificate of Completion delivered and certified by EHL

Course overview

  • Next intakes 7 November 2022
    12 June 2023
  • Length 5 weeks
  • Effort 8 hours / week
  • Course delivery Online
  • Language English
  • Price CHF 2,200
Lecture Videos
Executive Interviews
Interactive exercices
Readings & Case studies

Meet your instructor



Prof. Dr.
Sowon Kim Crettex

Associate Professor
Multicultural Leadership